In June 2026, we updated the Nabu Casa account management portal at account.nabucasa.com. The redesign makes account information easier to find, better surfaces the features included in your subscription, and brings improvements to our billing systems that lay the groundwork for future changes to both account management and billing.
What's changing
- Account information is easier to navigate and access at a glance.
- Subscription features are more clearly presented so you can see what is included in your plan.
- Underlying billing infrastructure has been updated to support future improvements.
- Going forward, the payment reference shown on your bank or financial institution statement may look slightly different depending on the payment method you have selected.
FAQs
My account page isn't loading — I use a DNS ad blocker (Pi-hole / AdGuard Home)
If you use a network-level DNS blocker such as Pi-hole or AdGuard Home, some Nabu Casa and payment domains may be incorrectly flagged by community blocklists, including the SNAFU list from Firebog.net. This can prevent the account or subscription page from loading correctly.
To resolve this, add the following domains to your DNS blocker's allowlist:
| Domain | Purpose |
|---|---|
api.nabucasa.com |
Nabu Casa API |
nabucasa.zendesk.com |
Support site |
status.nabucasa.com |
Service status |
account.nabucasa.com |
Account management |
js.recurly.com |
Subscription payment form |
api.recurly.com |
Payment processing |
nabucasa.com |
Nabu Casa main domain |
Related topics
Edit this article on GitHub