Checking the logs and system information
To check the logs in Home Assistant
The first step in troubleshooting is to take a look at the logs.
In Home Assist...
Unable to reach Home Assistant Cloud
There are multiple reasons Home Assistant Cloud cannot be reached. This page provides instructions how to troubleshoo...
Unable to reach Home Assistant Cloud - 403 forbidden
There are multiple reasons Home Assistant Cloud cannot be reached. This page provides instructions how to troubleshoo...
Troubleshooting webhook response codes
Calling a webhook URL can return various status codes for different problems. Below is a list of the most common code...
I lost the device that I use to generate the MFA token
Symptom
You have multi-factor authentication enabled to log in to Home Assistant Cloud. Now, you lost the device that...
Can't log into Cloud. "Authentication failed", or "Unexpected error - software token MFA"
Symptom
You are in Home Assistant and when trying to log into Home Assistant Cloud, you are getting a message saying ...